Programme Manager Job Description

We are Transgenerational Change Limited (“TCL”), a company limited by guarantee with charitable objects and an asset lock. We are a social business that must reinvest any profits. Our trading name is The School & Family Works (“SFW”) and we work in the London region from our base in West London (Twickenham).

Our purpose is to advance the education and promote the wellbeing and mental health of children and other members of disadvantaged families through the provision of therapy, support and practical advice.   Our key service is the provision by qualified psychotherapists of multi-family therapy groups in partnership with schools (usually in areas of high deprivation) for vulnerable and disadvantaged families. These are known as Family Groups (“FGs”).

In 2021 we hope to be managing up to 12 FGs. 7 of these are expected to be in West London (Hounslow, Richmond and Kingston). A significant amount of funding for these 7 has been provided by the National Lottery (Reaching Communities) as part of an ambitious project known as Transforming Lives. The budget for this five year project is approximately £200,000 per annum.

We are now looking to recruit a new team member to join us as the Programme Manager for the Transforming Lives project.




Job/person description

Reports to: CEO

Direct reports: Two other SFW staff providing specialist support to FG parents in Hounslow as part of the Transforming Lives project.

Executive team colleagues: CEO, Finance Director and Operations Manager

Hours of work/Holidays: This is a full time post for an initial 18 month contract with a view to becoming permanent. Ideally, we need you to be available four to five days per week in term time but we are prepared to be flexible for the right candidate. Minimum holiday entitlement will be based on 33 days per annum for a full time employee, most of which will be expected to be taken during the school holidays

Location: Combination of office space in TW1, homeworking and regular travel to our schools in West London

Salary: Negotiable but expected to be £40,000 to £50,000 per annum (FTE/pro rata) plus an employer’s pension contribution of 5% of salary


Your duties will include (but will not be limited to):

  • Programme Management – Transforming Lives

                    Establishing and chairing a Project Steering Group

                    Managing all project activities (7 FGs, Graduate Group for parents, plus support activities including a separate Community                                    Food project)

                    Stakeholder development and liaison. Stakeholders include FG parents/children, representatives of partner schools and                                        funders  (including representatives of charities and independent schools)

                     Liaising with the Project Adviser (Seema Malhotra MP)

                     Knowledge sharing amongst the 7 participating schools

                     Ensuring delivery of all outcomes

                     Reporting to the project’s funders (including the National Lottery)


  • Line management of the Transforming Lives team (including the Food Project lead and the Graduate Group lead)  
  • Safeguarding                                                                                                                                                                                 

                      Act as the safeguarding lead for the 7 West London schools                                                                                               
                      Liaising with the external supervisor(s) of the Transforming Lives therapists

  • General management                                                                                                                                                                     

                       Attending weekly executive team meetings                                                                                                                            
                       Supporting quarterly Board meetings                                                                                                                                      
                       Helping with recruitment/training of therapists                                                                                                                        
                       Supporting fundraising                                                                                                                                                            
                       Other duties as required


Person Specification

This is an exciting opportunity to join our team at a time of development. It is a new role and may suit someone who has worked in mental health services, social services or the education sector.


  • A track record of successful project management
  • Experience of working with families with complex needs and an understanding of those needs
  • Knowledge of the primary school sector and experience of working with school
  • An understanding of the challenges schools face in delivering pastoral care in multi-cultural contexts and where families and the school students are facing daily struggles with poverty, violence and racism
  • Understanding of safeguarding and what that looks like in practice
  • To support and assist in implementing the SWF Equal Opportunities policy in all aspects of the organisation


  • A professional qualification in therapy
  • Experience of working in partnership with other agencies to achieve a positive outcome for families
  • Experience of fundraising from trusts, foundations or statutory sources


Skills/attributes required

  • Intelligent, creative and quick on the uptake
  • Excellent project management skills
  • Well organised, efficient and action orientated
  • Strong relationship building and relationship management skills
  • The ability to influence and persuade
  • A self-starter with energy, initiative, imagination and an ability to get things done
  • Happy to work in a small team with limited administrative support
  • Demonstrable experience and understanding of the therapeutic process and task
  • A strong commitment to TCL’s values
  • Good communication skills (orally and in writing)
  • Comfortable with technology – email, Office etc
  • Presence - with the ability to represent TCL in a wide range of settings
  • Good team player
  • Flexible – we are a small organisation, and this is a new role so there will be a degree of flexibility in shaping the role


For further information about our work, please see

For our family facing website, see

Social media – Facebook @SFWFamilyGroup                                                                                                                                                        Twitter @SFWchange


Please apply for this role through Charity Jobs

Closing date Friday, 29th January